Once we’ve carried out an audit and identified what your business needs, we will then suggest a monthly package of support based on an agreed number of hours – this approach means you’re only paying for what’s required rather than what’s deemed appropriate for your size of company and budget.
We are also able to utilise the partnerships we have with the UK’s leading suppliers of IT, telecoms, energy and fleet tracking. Our experts negotiate on your behalf, meaning we can offer cost savings direct to the client.
Utilicom is your procurement partner, an extension of your team – everything we do puts you, the client, first. We have a genuine desire to do what’s best for our clients – honesty and integrity are at the heart of our business ethos.
Various levels of out of hours support including telephone, email or engineer call out.
Dedicated Account Manager
Single point of contact so our specialist is fully aware of your challenges and can appoint the best engineer to fix the problem quickly.
Technology that allows us to remotely access your system for speedy fixes – those that can’t be done that way, we will send out an engineer.
Fully integrated offering meaning a less disruptive service.
Access to the best software and hardware at great prices, meaning cost saving for the client.
No Long Term Contracts
Our services are not sold on fear or long-term contracts that automatically roll over.
SIMPLE SOLUTIONS IN A LANGUAGE YOU UNDERSTAND…
At Utilicom we do things differently. We want to refresh the industry and change the way IT support is offered – we don’t baffle our clients with technology and tech jargon, instead our approach is to explain the solutions simply.
We fully appreciate that IT is a minefield, and many clients we engage with often have no real understanding of what they are paying for, even less understanding of what support systems are in place and how they use them.
At Utilicom, transparency is key to everything we do, so our clients are never left wondering what they’re paying for or what help is available to them.